Frequently Asked Questions


General FAQ


In need of an answer about our products?

No worries! Look no further .....

Where do you deliver to? 

At the moment we are able to deliver nationwide in the UK (including the Channel Islands and NI). We are looking to expand this for the future, so watch this space! 

How much is postage? 

Our standard nationwide post is £3.95.

I’d like to order two bunches going to two different addresses, what's the best way to order? 

The best thing to do would be to make two separate orders as our site can’t process two separate shipping addresses. 

How will I know when my order has been dispatched? 

Once your order is on its way from The Happy Blossoms HQ, you will receive a dispatch email from us. 

How can I track my order? 

Once your order has been dispatched you will receive an email from us which will detail your tracking number and a link to track the journey of your new Baked Blooms.

 

Baked Blossoms FAQ

 

If you have a question about our Baked Blossoms, our below FAQ will be able to help you with some of the most common questions we receive...

How long will the stems be when they arrive in the box? 

All stems in the box will be roughly 45- 50cm when they arrive, but you can cut them down to fit your chosen vase. 

Can I choose what stems are chosen? 

Unfortunately, at the moment we are unable to make bespoke orders, only the designs on the website are available. 

Will the mailbox contain a receipt, as I am buying this as a gift? 

No, we don’t pop your receipt in any of our products, your order confirmation and receipt is provided on email or text. You will also receive a dispatch confirmation when your order is dispatched. 

How do I gage how big/small the sizes are for the designs? 

All the bunches on the website have photos to show the size of each bunch. Our most popular size is the medium bunch. Our small bunch features less stems and our large bunches feature more stems and are much fuller. The height is similar for the different sizes. We weigh each bunch before they leave the studio so even though every bunch is unique, they contain the same weight in flowers!

How will the Baked Blossom Bunch be delivered? 

Your Baked Blossoms bunch will be tucked up safely in one of our bespoke branded boxes. 

How will the recipient know what to do with the stems? 

Each Baked Blossom bunch arrives with a dried flower care card and message card if requested. 

How long will my Baked Blossoms last? 

We advise that they last up to a year, however they can last for longer if cared for as detailed on the dried flower care card included. 

What kind of vases suit the Baked Blossoms best? 

We would advise a vase depending on the size of the bunch. The bunches photographed are in the following dimension of vases: small (11.5cm x 18cm), medium (14cm x 24cm) and large (16cm x 24cm). You can cut each down to any kind of vessel or vase you choose! 

The height from the tie point to the bottom of the bouquet is roughly 25-30 cm.

Are the Baked Blossoms dried flowers or faux/artificial flowers? 

The Baked Blossoms are created from dried stems that are either naturally colourful or neutral or have been enhanced by dyes and paints. 

Do you stock vases as in the pictures? 

Yes we do :) Shop Vases HERE!

Do I need to cut the string holding the bunch together? 

No, you don’t as this holds together the design that our Florists have created for you but you can if you wish, the choice is yours,

Is it okay for the Baked Blossoms to be around children and animals? 

We would always advise to keep the Baked Blossoms and all flowers away from pets and children (if anything we know cats love to play with them, ours definitely does!) to be on the safe side. 

Do the Baked Blossoms smell? 

The bunches that feature lavender, have the soft and relaxing scent of lavender.

 

 

If you have any other queries then do get in touch... 

contact@thehappyblossoms.com