Frequently Asked Questions


General FAQ


In need of an answer about our products?

No worries! Look no further .....

Where do you deliver to? 

At the moment we are able to deliver nationwide (including the Channel Islands and NI). We are looking to expand this for the future, so watch this space! 

How much is postage? 

Our standard nationwide post is £3.95 (only delivery option right now with COVID-19).

I’d like to order two bunches going to two different addresses, what's the best way to order? 

The best thing to do would be to make two separate orders as our site can’t process two separate shipping addresses. 

How will I know when my order has been dispatched? 

Once your order is on its way from The Happy Blossoms HQ, you will receive a dispatch email from us. 

How can I track my order? 

Once your order has been dispatched you will receive an email from us which will detail your tracking number and a link to track the journey of your new Baked Blooms.

 

Baked Blossoms FAQ

 

If you have a question about our Baked Blossoms, our below FAQ will be able to help you with some of the most common questions we receive...

When will you be restocking your Baked Blossoms? 

Don't worry we will be restocking again again in two weeks (around the 29th May)! Make sure you subscribe to our newsletter to hear first. We will be staggering our re-stocks as we don't want to ever compromise on the service we deliver to our lovely customers

How long will the stems be when they arrive in the box? 

All stems in the box will be roughly 45- 50cm when they arrive, but you can cut them down to fit your chosen vase. 

Can I choose what stems are chosen? 

Unfortunately, at the moment (COVID-19) as we are working with a much smaller team we are unable to make bespoke orders, only the designs on the website are available. 

Will the mailbox contain a receipt, as I am buying this as a gift? 

No, we don’t pop your receipt in any of our products, your order confirmation and receipt is provided on email or text. You will also receive a dispatch confirmation when your order is dispatched. 

How do I gage how big/small the sizes are for the designs? 

All the bunches on the website are mediums. The small will feature less stems and be less full and for the large will feature more stems and be fuller. The height is similar for the different sizes. 

How will the Baked Blossom Bunch be delivered? 

Your Baked Blossoms bunch will be tucked up safely in one of our bespoke branded boxes. 

How will the recipient know what to do with the stems? 

Each Baked Blossom bunch arrives with a dried flower care card and message card if requested. 

How long will my Baked Blossoms last? 

We advise that they last up to a year, however they can last for longer if cared for as detailed on the dried flower care card included. 

What kind of vases suit the Baked Blossoms best? 

We would advise a vase that is around 40-50cm in height and 10-15 cm circumference (this does depend on which size you go for however). Or you can cut them down to any kind of vessel or vase you choose! We think the brighter or the better! 

The height from the tie point to the bottom of the bouquet is roughly 25-30 cm.

Are the Baked Blossoms dried flowers or faux/artificial flowers? 

The Baked Blossoms are created from dried stems that are either naturally colourful or neutral or have been enhanced by dyes and paints. 

Do you stock vases as in the pictures? 

Unfortunately not at the moment, but watch this space!

Do I need to cut the string holding the bunch together? 

No, you don’t as this holds together the design that our Florists have created for you but you can if you wish, the choice is yours .

Is it okay for the Baked Blossoms to be around children and animals? 

We would always advise to keep the Baked Blossoms and all flowers away from pets and children (if anything we know cats love to play with them, ours definitely does!) to be on the safe side. 

Do the Baked Blossoms smell? 

The bunches that feature lavender, have the soft and relaxing scent of lavender.

 

If you have any other queries then do get in touch... 

team@thehappyblossoms.com