All local deliveries within Poundbury are free.
All local deliveries within Dorchester will be charged at £5.00.
We will also deliver within 10 miles of Poundbury and these deliveries will be charged at £10.00.
If you require delivery outside of the above please feel free to contact us to see if we can help.
Any orders which require same-day delivery need to be made before 12pm that day.
We offer a delivery service on Monday - Saturday (Not Sundays) from 9am-5pm but unfortunately are unable to guarantee a delivery time unless this is agreed individually via the shop or over the phone.
Delivery Incorrect personal details may lead to problems or delays in delivery so before placing an order please ensure you have included the full name, address details, including accurate postcode and telephone number of the intended recipient, and your daytime contact number or email address so that we can notify you in the event that any delivery problems are encountered.
Please note that where the delivery driver is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery for one further attempt only. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address. Once a second delivery attempt is made we will have fulfilled our contract, and if this delivery is not successful then the flowers/ plant must be collected from the shop and no further delivery attempts will be made.
Special delivery conditions apply to certain locations where a third party is involved such as hotels, hospitals and offices. In such cases the signature of the person authorised to receive the order shall be accepted as proof of delivery and fulfilment of the order.
Please note that not all hospitals can take delivery of flowers. If you wish to send flowers to a hospital please check with the hospital in advance and telephone them in advance to check that they can do this. Please note that Dorchester Hospital will not accept delivery of flowers.
In respect of orders for Funeral flowers items for delivery to funerals or funeral directors, please ensure you have informed us of the funeral time. These orders need to be placed at least 2 days prior to delivery.